Privacy Policy

(Link to website, for reference: https://resourcehub.ecsc.org.au/)

Ethnic Community Services Co-operative (ECSC) has been contracted by the NSW Department of Education (Department) as part of the Preschool Multicultural Support Program, to provide certain services including the creation of a resources hub.

This website is maintained by ECSC. This Privacy Policy applies to all the publicly accessible pages on this site located at www.resourcehub.ecsc.org.au.

Neither ECSC or the Department of Education has any responsibility for the privacy policies or practices of third party sites linked to this site. If you have any questions about this site, or the application of this Privacy Policy or a request for access to information held, please contact:

Legal Services – Privacy

Department of Education

GPO Box 33

Sydney NSW 2001

Phone: (02) 7814 3896.

Users of the ECSC site are entitled to expect that any information collected as a result of that use will be treated within the terms of the New South Wales Government’s privacy responsibilities and obligations. The New South Wales Government’s privacy practices are regulated by the New South Wales Privacy and Personal Information Protection Act 1998 (PPIP Act).

What information do we collect?

When you look at the pages on the ECSC site, our computers automatically record information that identifies, for each page accessed:

  • the IP (Internet Protocol) address of the machine which has accessed it;
  • your top-level domain name (for example .com, .gov, .au, .uk etc.);
  • the address of your server;
  • the date and time of your visit to the site;
  • the pages accessed and documents downloaded;
  • the previous site visited; and
  • the type of browser and operating system you have used.

Cookies

‘Cookies’ are small pieces of text data that a web server can store on, and later retrieve from, a user’s computer. They do not personally identify you, but do identify your browser. Cookies can be either ‘persistent’ or ‘session’ based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing web site. Session cookies are short-lived, are used only during a browsing session, and expire when you shut down your browser.

The ECSC website uses persistent cookies.

They record your preferences in relation to your use of the site and provide us with other information about your enquiry that allows us to recognise your browser if you return to this website in the future. This allows ECSC and the Department to present information that may be most relevant to you based on your previous visits. They also help ECSC and the Department to understand what parts of the site users find the most useful and improve the effectiveness of the website.

The cookies on this site do not read the information on your hard drive. They do not make your computer perform any actions or make your computer send information to any other computer via the internet. ECSC and the Department make no attempt to associate cookies with users’ names or identities. Our ECSC server cannot find out your name or email address, or anything about your computer, by using cookies.

How we use the information collected

The information collected during each visit is aggregated with similar logged information and published in reports in order for ECSC and the Department to identify patterns of usage of the site. This will assist us in improving this site and the services offered on it.

ECSC and the Department will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the PPIP Act.

Exemptions to this rule

ECSC and the Department may collect, use and disclose more extensive information than stated above in the following circumstances:

  • unauthorised attempts to access files which are not published pages;
  • unauthorised tampering or interference with files published on the ECSC site;
  • unauthorised attempts to index the contents of the ECSC site by other sites;
  • attempts to intercept messages of other users of the ECSC site;
  • communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and
  • attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of the ECSC site by other users.

ECSC and the Department reserve the right to make disclosures to relevant authorities where the use of this site raises a suspicion that an offence is being, or has been, committed.

In the event of an investigation, ECSC and the Department will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Information is stored securely

Information collected is stored in an appropriately secure format and held by ECSC for archival purposes. When the information is no longer required for the purposes for which it was collected, it is deleted.

What we do with information provided as feedback

ECSC and the Department may provide feedback facilities on this site to allow users to provide input into the future development of the site and to comment on the provision of service by ECSC or the Department.

Users provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list, unless you consent.

What we do with information you provide to any ‘contact us’ form

Information you provide to ECSC and the Department in any ‘contact us’ form is used by ECSC and the Department only for the purpose of responding to your enquiry.

Policy updates over time

Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded from time to time. The amended policy will be posted to this site and will operate from the time it is posted.